BPO Business . Help Desk System

System Solution Service

BPO Business Service

The needs of our customers‘ systems are changing day by day. CMK provides eight operational services to systems that are important to customer’s assets. We provide a support to our customer‘s operations by focusing on bi services. BI service will provide the results of analysis by using help desks, PCs, tablets. On top of that BI tools also respond to in-house inquiries.

BPOソリューションサービスのサービス内容説明図

The three features of BPO Business services.

  1. 1

    Help Desk Service

  2. 2

    BI Analysis Service

  3. 3

    Data Cleansing
    Service

Helpdesk Service.
Helpdesk Service.

CMK offers help desk services in a wide range of industries and customers. We will provide customers with the help desk know-how that we have cultivated so far. For customers, it is more easier to response to the variety of inquiries about systems from each sales office and department via helps desk including tablets. In addidtion, CMK also provides a total services, including post-kitting responses

BI Analysis Service,
BI Analysis Service

Normally companies will use BI tools to realize the results of business analysis. BI tools have been introduced one after another as a material for business decisions analysis.However, there are many customers who are not fully utilized it. We also agree that you may need to know IT to master the tools. Therefore, CMK can help you to provides analysis results from the customer's standpoint on management issues by using Wing Arc 1st's BI tools.

Data Cleansing Service
Data Cleansing Service

After several years of implementation, data integrity may collapse due to accumulated business data from a various source. In this situation, the analysis of data done by BI tools will leads to the possibility of miss-leading.
CMK proposes data cleansing services to meet a variety of needs to solve customer's management issues. The data cleansing service based on business analysis and DB structure is very popular.